Return window
Most physical items can be returned within 30 days of delivery, unused, complete and in their original packaging.
Cancellations
To cancel, contact us quickly at hello@globalsalehub.com or +1 303-555-0153. If your order hasn't shipped, we'll cancel it and refund you in full.
Non-returnable items
- Software codes and eGift cards after delivery.
- Opened supplements, patches, personal care items and pet food or supplements.
- Used, damaged or incomplete items.
- Final-sale items.
Damaged or incorrect items
Let us know within 7 days of delivery, including your order number and a photo. We'll send a replacement or a full refund, including return shipping.
How to return an item
- Email hello@globalsalehub.com with your order number and the items you want to return.
- We'll reply within one business day with a return authorization and instructions.
- Pack the items securely and ship them with tracking.
Please wait for authorization before sending items. Unless the return is due to our error, return shipping is your responsibility and original shipping fees aren't refundable.
Refunds
We'll email you once your return has been received and inspected. Approved refunds are made to your original payment method within 5–10 business days; your bank may take longer to post them.
Exchanges
To exchange an item, return it for a refund and place a new order.
Gifts
Gifts marked as such and shipped directly to you are refunded as store credit. Other refunds go to the original purchaser.
Contact
For questions about this policy, contact Global Sale Hub:
Phone: +1 303-555-0153
Email: hello@globalsalehub.com
See the Contact page for our mailing address and support hours.